Srikala follows a friendly policy to ensure your purchases are free of stress. We offer a “100% Buyer Protection Program” for our valued customers. We are always with you, before and after your purchase. As an additional measure, please read through the following terms & conditions prior to making a purchase.
RETURN BY DOMESTIC CUSTOMER
- Return : We humbly don’t take returns on items sold once.
- Damaged/Wrong Delivery: We will provide a refund under the following conditions: If you receive an item that is damaged or defective, you must notify us within 7 days of receiving the product. To process your refund, we require:
- A clear description of the defect or damage
- Photographic evidence of the issue
Send a message to our customer support team on WhatsApp at 9314503986 with your order number, description of the issue, and relevant photos.
Alternatively, you can fill out our Contact Us Form on our website. Provide your order number, a detailed description of the problem, and upload photos of the damage or defect.
And after approval, the refund will be processed within 7 working days.